November 29th, 2011 → 7:04 am @ Ari Kaplan
I was in London over Thanksgiving to speak at the 2011 BigHand User Conference and had the privilege of meeting with Richard Susskind, author of The End of Lawyers?, at the historic St. Pancras Renaissance hotel. We talked about upcoming trends and he highlighted that “the only trend that matters for 2012 is the more for less challenge,” in which lawyers will continue to try to find ways to deliver the highest quality service at the lowest possible cost. Susskind noted that the pressure on in-house legal teams is enormous and they will be asking law firms to consider new efficiencies in the coming year. Ultimately, he said, 2012 will not be about pricing differently, but about working differently (e.g., outsourcing, offshoring, subcontracting, etc).
“I think  is going to be the last year where people will get away with trying to meet a client’s demands by offering alternative fee arrangements; after that it is working differently.” Watch our interview below:
November 22nd, 2011 → 7:21 am @ Ari Kaplan
In this difficult market, employers are often looking for creative ways to grow their business and sustain that growth. But, when an adjustment in staffing is necessary during this process, it can potentially create a variety of difficulties. Enter Jay Shepherd, an employment litigator with Prefix, LLC and creator of the award-winning blog, Gruntled Employees, who has just released his new book, Firing at Will: An Unlawyerly Handbook for Management’s Riskiest HR Decision (Apress, 2011). Firing at Will provides real-world advice on how to fire employees. Shepherd says it offers a virtual roadmap doing what he describes is “the riskiest thing you can do at work with your clothes on” in a smooth, drama-free — and lawsuit-free — fashion. Among his many suggestions are to hire well, give employees autonomy, and when it is time to end the relationship, let them leave retain their dignity in the process. Watch our video interview below:
November 21st, 2011 → 7:10 am @ Ari Kaplan
There is an interesting trend afoot involving companies integrating different tools to enhance client service and satisfaction. I spoke with Larry Port, the co-founder of RocketMatter, a cloud-based practice management and time and billing software application, about this shift given the company’s recent release of an integration with popular note-taking tool Evernote. We discussed why the company chose to incorporate Evernote into Rocketmatter and the company’s mission to be consistently responsive to its clients. Listen to our interview below:
November 18th, 2011 → 7:15 am @ Ari Kaplan
I had the chance to speak with Noel Rath, Worldwide Product Marketing Manager, for HP TRIM Software in Brisbane, Australia, and Peggy Milovina-Meyer, Global Records Manager for Hewlett-Packard in Palo Alto. We discussed the information explosion over the past few years and how different legal technologies, including HP TRIM, have evolved. We also addressed key considerations for developing a records management strategy, and specific challenges of those facing them in the current market. Listen to our interview below:
November 10th, 2011 → 3:40 pm @ Ari Kaplan
One of the things I like about hosting my LinkedIn group is the variety of professionals that join. Recently, Kaan Çaglar, the co-founder of Atdaa, a social travel platform about Istanbul, Turkey, joined and I asked if he would consider discussing his new venture with me for ReinventingProfessionals.com. We discussed the convergence of social media and local travel. Our audio interview and a video about his site are below:
November 8th, 2011 → 10:40 am @ Ari Kaplan
I have been writing about legal technology for over a decade and am always interested in how companies work together following a merger or acquisition. I recently had the opportunity to speak with Sean Regan, the director of product marketing for Symantec‘s information management group about the integration of Clearwell into his organization. We also discussed his unique background, including his role as Editor-in-Chief for The Sedona Conference’s International Overview of Discovery, Data Privacy & Disclosure Requirements, the reasons for the mainstream technology industry’s current attraction to successful e-discovery vendors, and, of course, why he says that “It is a dream come true for Clearwell to join this company.” Listen to our interview below:
November 4th, 2011 → 7:15 am @ Ari Kaplan
During a recent visit to Collingwood, Ontario, I had the privilege of meeting with Andrew Angus, the founder of Switch Video a dynamic instructional video production company. Angus reveals how he was able to grow the company from someone with an idea to an organization with 25 employees, producing 250 videos for 180 clients in 14 countries in 6 different languages. From claymation to sketch graphics, the Switch Video team produces fantastic instructional movies for companies that include Microsoft, Unisys, Home Depot, and others, in a 5-week process to take convert complicated topics into engaging video shorts for a viewer. Watch our interview below.
November 3rd, 2011 → 7:05 am @ Ari Kaplan
I had the privilege of speaking at The Law Office Management Association’s annual conference in Collingwood, Ontario last Friday and while walking through the exhibit hall following my presentation, I met the team at RBRO Solutions (whose co-CEO won ILTA’s 2011 Consultant of the Year Award) and had the opportunity to discuss the transformation of project management in Canada. Watch my interview with Peter Lamb, an account manager with the company, who notes that lawyers can enhance profitability by implementing proven project management techniques.