chief operating officer – Reinventing Professional Services by Ari Kaplan

Articles Tagged with: chief operating officer

June 23, 2023

New Report on Dynamic Leadership, Rapid Growth, and Increased Profitability in a Post-Pandemic Era

I spoke with Lydia Flocchini, the Chief Marketing Officer at SurePoint Technologies, Debbie Foster, the CEO at Affinity Consulting, and Laura Wenzel, the Global Director of Product Marketing at iManage. We discussed the new report that the three companies have just released – Dynamic Leadership, Rapid Growth, and Increased Profitability in a Post-Pandemic Era: Insights on Navigating Digital Transformation in the Modern Law Firm – based on interviews with 18 chief operating officers, 10 executive directors, one chief executive officer, and one chief administrative officer at midsize law firms.

June 1, 2023

How Legal Teams Are Deploying AI in Their Contract Management Processes

I spoke with Matt Patel, the co-founder and Chief Operating Officer of Malbek, a contract lifecycle management software platform. We discussed the advantages for law departments that use a CLM platform versus handling their contracts manually, how legal teams are deploying AI in their contract management processes, ways that legal is collaborating with procurement, and mistakes legal teams leveraging CLM should avoid.

March 24, 2023

Legalweek Mixtape – Tuesday, March 21, 2023

For this Legalweek mixtape from Tuesday, March 21, 2023, I had the privilege of speaking with Or Bar, CEO at apprentAI, Kelley Castell, CEO at ProfitSolv, Chris Gallagher, Chief Operating Officer at Trustpoint.One, Kelly Griswold, CEO at Onna, Subroto Mukerji, CEO of Integreon, Joy Heath Rush, CEO of the International Legal Technology Association, Joey Seeber, CEO at Level Legal, Irfan Shuttari, the Director of eDiscovery Strategy, Product Management at Veritas Technologies, and Ed Watts, CEO at InfoTrack US.

June 23, 2022

The Power of Salesforce in Legal

I am speaking today with Ari Treuhaft, the chief operating officer for Litify, a legal operating system for professionals in law firms and corporate legal departments. We discussed how law firms use and can use Salesforce, common hurdles to legal tech adoption, ways that Litify empowers collaboration between in-house legal teams and their outside counsel, and how technology companies in a competitive market can distinguish themselves.

April 2, 2021

The ACC’s Data Steward Program

I spoke with Kenya Parrish-Dixon, the general counsel and chief operating officer for Empire Technologies Risk Management Group, a cybersecurity, information governance, e-discovery, and managed review consulting company. She is also a member of the global advisory board for the Association of Certified E-Discovery Specialists. We discussed how the pandemic has impacted the perception of cybersecurity, information governance, and e-discovery, and the Association of Corporate Counsel’s new Data Steward Program.

August 14, 2020

PACER, the Pandemic, and Knowledge Management at Law Firms

I spoke with Anna McGrane, the chief operating officer and co-founder of PacerPro, a legal software service that improves access to PACER, and Joshua Fireman, the founder of Fireman & Company, a knowledge management and technology consultancy. We discussed Fireman & Co’s white paper: Knowledge Management With PacerPro, how the use of PACER data aligns with knowledge management improvements at law firms, and ways that the pandemic has impacted KM initiatives at law firms.

February 11, 2019

Legaltech 2019: Technology-Enabled Services for Law Firms

I spoke with Rebecca Goodman-Stephens and Frank Vitale, the chief operating officer and chief marketing officer, respectively, for Berdon LLP, an accounting firm that provides technical and consulting services to law firms and other organizations, at Legaltech 2019 about Berdon Technology Services.

November 3, 2017

The Benefits of Lean Law Firm Training

I spoke with Doug Striker, the president and CEO of Savvy Training & Consulting, which helps law firms optimize their existing technology through training. Prior to founding Savvy Training & Consulting, Doug served as the chief operating officer for a mid-sized law firm.

We discussed the genesis of Savvy Training & Consulting, how a law firm implements lean training, best practices for firms that are struggling with productivity, the most popular training programs, and potential changes in this sector.

January 26, 2017

The Promise of Project Management for Litigation Support

I spoke with Chris Chalstrom, Brandon Ward, and Ben Legatt, the founders of Sadie Blue Software, the maker of Agility Blue, a project management tool for the legal profession.We discussed the genesis of Sadie Blue Software, the problems that Agility Blue solves, why project management has become so important in efficiently managing legal projects, and how the development of tools like Agility Blue reflect where the legal market is headed in 2017, among other topics.

March 3, 2015

Document Management, Cybersecurity, and the International Traffic in Arms Regulations

I spoke with Bill O’Brien, the chief operating officer at Brainloop, a cloud-based document management, storage, and collaboration software company.

We discussed Brainloop’s technology, with a specific focus on how it helps clients ensure compliance with ITAR (International Traffic in Arms Regulations), the ramifications of not adhering to ITAR, and his predictions for the future of cybersecurity in the legal industry.

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