November 2018 – Reinventing Professional Services by Ari Kaplan

Monthly Archives: November 2018

November 26, 2018

The Future of E-Learning is Here

I spoke with Steve Gluckman, the founder and CEO of LawFirmElearning, a provider of customized on-demand learning for the legal industry. Steve is the co-author of E-Learning for Law Firms (American Bar Association, 2006) and a former senior fellow with Harvard University’s Center for Business and Government.

We discussed the genesis of LawFirmElearning, how on-demand learning has changed across the legal industry, ways that law firms can leverage e-learning technologies, the challenges associated with doing so and where on-demand learning is headed.

November 23, 2018

Legal Tech in Ireland and Leveraging Practice Management Software to Gain a Competitive Advantage

I spoke with Sabina Horgan, the vice president of market development for Thread Legal, a practice management software provider based in Dublin.

We discussed the genesis of Thread Legal, how small and mid-sized law firms can leverage technology to gain a competitive advantage, and the state of legal tech in Ireland.

November 13, 2018

Leveraging Analytics to Advance Legal Services

I spoke with Warren Agin, the director of professional development at LexPredict, a consulting firm focused on legal data strategy, and the founding chair of the ABA’s Legal Analytics Committee.

We discussed his new role at LexPredict, the mission of the ABA’s Legal Analytics Committee, what lawyers need to do to adapt to new technologies, the practical applications of data and analytics, and how he sees the legal field evolving.

November 9, 2018

Reinventing Client Communication With Text Messaging

I spoke with Allison Josephy Key, the sales lead for ZipWhip, a platform that allows law firms and their clients to leverage the firm’s existing telephone infrastructure and interact through text messaging.

We discussed how Zipwhip works, the features in its platform that are most appealing to legal professionals, how users can leverage this technology to enhance their marketing and business development, the advantages of communicating through text over phone and email, and how this level of communication is evolving within the legal profession.

November 2, 2018

Maximizing Content Migration

I spoke with Dan Anderson, co-founder and CEO of SeeUnity, a provider of content integration, migration, and synchronization products for law firms, corporations, and government agencies.

We discussed the genesis of SeeUnity, the content integration challenges that law firms are facing, content transformation and how it helps law firms access, manage, and interact with their data, and what law firms should avoid as they migrate from on-premises content management systems to the cloud.

November 1, 2018

Legal Upheaval and Measuring Innovation

I spoke with Michele DeStefano, a professor of law at the University of Miami School of Law and the founder & executive director of LawWithoutWalls, a think tank designed to create innovations at the intersection of law, business, and technology. She is also a guest faculty member at Harvard Law School’s Executive Education program and the author of the newly released book, Legal Upheaval: A Guide to Creativity, Collaboration, and Innovation (American Bar Association, 2018).

We discussed her background and work at the University of Miami School of Law, her motivation for writing Legal Upheaval: A Guide to Creativity, Collaboration, and Innovation, why she founded LawWithoutWalls, how the profession has changed in the years since she created that organization, whether innovation can be measured, and where the legal industry is headed, among other topics.

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