efficiency « Reinventing Professional Services by Ari Kaplan « Building Your Business in the Digital Marketplace

What to Expect When You’re Expecting E-Discovery

February 1st, 2013 → 7:05 am @ Ari Kaplan

I spoke with Jon Resnick, the managing director and head of global sales for Huron Legal, about key operational issues that law departments and law firms will need to address in 2013.

Resnick noted that globalization is a growing concern as businesses become more internationally integrated. He also predicted that increased governmental scrutiny and information management challenges will prompt organizations to centralize responsibility for these concerns with the chief compliance officer. Finally, Resnick expects the emergence of more robust enterprise-wide technology solutions, including matter management, e-discovery, and data recovery, among others.

Listen to our interview below:

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Defensible Deletion Will Be a High Priority in the New Year

January 29th, 2013 → 5:57 am @ Ari Kaplan

I spoke with Allison Walton, the e-discovery counsel for Symantec, the maker of Enterprise Vault, Clearwell, and other data loss prevention solutions. We discussed trends for 2013 and her expectations for Legal Tech New York.

Walton predicts the emergency of a new level of information strategist that helps corporations understand how they are managing information. She also noted that defensible deletion will be a key focus because organizations are developing data control strategies. Walton and her team will be discussing “E-discovery in 3-D,” among other topics at Legal Tech New York.

Listen to our interview below:

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E-Discovery for Everyone and the Generational Shift in Technology

January 28th, 2013 → 6:31 am @ Ari Kaplan

I spoke with Megan Miller, the vice president of marketing for GGO, a legal services provider and the developer of Digital WarRoom about 2013 trends and ways that professionals can address them.

She noted, among other items, that law firms want to enhance the quality of the counsel they are providing to their clients and are increasingly leveraging technology to build efficiency. This effort gives law firms and corporate counsel more control while aligning their interests.

Listen to our interview below:

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2013: The Year of Analytics?

January 25th, 2013 → 1:02 pm @ Ari Kaplan

I spoke with Sanjay Manocha, the Director of Discovery Analytics and Review for RVM, a provider of end-to-end legal technology consulting services. We discussed analytics and other key trends, the challenges that legal teams are likely to face in 2013, and his predictions for the use of predictive coding by practicing attorneys over the next twelve months.

He noted that “This will be an exciting period for practitioners” and expects service providers to harmonize around key best practices.

Listen to our interview below:

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Will 2013 Be the Year of the Cloud?

December 5th, 2012 → 10:25 am @ Ari Kaplan

As we approach the new year, there are various topics that capture the imagination of the professional services markets, with cloud computing often leading the list. I spoke with Ron Collins, the President and founder of Toronto-based Gavel & Gown Software, the developers of the popular practice management tool Amicus Attorney, about the company’s recent release of Amicus Cloud.

We discussed Gavel & Gown’s motivation to introduce a cloud offering, how it differs from the desktop version, its unique features, and customer reactions, among other topics. Listen to Collins share his views on the adoption rate of cloud-based products in 2013:

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Reinventing the Free Initial Consultation with Video

November 21st, 2012 → 1:20 pm @ Ari Kaplan

Lawyers and other professionals who offer free initial consultations have a new way to reinvent their practices thanks to Brendan Ludwick and Claudio Dunkelman, the founders of LawZam, a free online video conference service which connects lawyers and consumers. Learn more about their service in the video below, and listen to our interview during which we discuss the genesis of the company, what makes it unique, and how it facilitates more seamless communication.