metrics – Reinventing Professional Services by Ari Kaplan

Category: metrics

April 2, 2021

The ACC’s Data Steward Program

I spoke with Kenya Parrish-Dixon, the general counsel and chief operating officer for Empire Technologies Risk Management Group, a cybersecurity, information governance, e-discovery, and managed review consulting company. She is also a member of the global advisory board for the Association of Certified E-Discovery Specialists. We discussed how the pandemic has impacted the perception of cybersecurity, information governance, and e-discovery, and the Association of Corporate Counsel’s new Data Steward Program.

March 31, 2021

The Direction of E-Discovery

I spoke with Brian Schrader, the president and CEO of BIA, a provider of e-discovery services and digital forensics. We discussed 2021 trends impacting the e-discovery sector, permanent changes from the pandemic, the challenges that collaboration platforms pose to litigants, and the shifting regulatory landscape for data privacy.

March 19, 2021

The Increasing Appeal of Litigation Analytics

I spoke with Rick Merrill, the founder and CEO of Gavelytics, a litigation analytics company. We discussed why research into litigation analytics has become so attractive, how the approach to gathering and sharing data has changed, and the challenges associated with transitioning from practicing as a large firm lawyer to starting a legal tech company.

September 16, 2020

The Impact of Automation on the Practice of Law

I spoke with Evan Shenkman, the senior director of knowledge management at Fisher Phillips, a labor and employment law firm. We discussed how knowledge management has changed over the past few months, the firm’s recent alliance with LegalMation and Thomson Reuters, how it will benefit clients and practitioners, and what the heightened focus on automation means for the future of the practice of law.

July 9, 2020

Studying Legal Spend and Streamlining Workflows

I spoke with Nicholas d’Adhemar and Stephen Wilcock, the CEO and CTO, respectively, of Apperio, a legal technology company that provides automated legal spend tracking, management, and analysis solutions. We discussed how Apperio reflects the goals of the ongoing corporate legal operations revolution which focuses on cost-effectiveness, efficiency, and streamlined workflow, and comparisons between the legal tech communities in the U.K., Europe, and the U.S.

June 1, 2020

A Legal Tech Founder’s Perspective on Returning to a Central Office

I spoke with Mona Datt, the founder and CEO of both Loom Analytics, a legal analytics software company, and eDecree, a legal and insurance transcription company. We discussed how she has helped her teams work from home, the biggest challenges she has faced in that effort, how she is preparing to return to a physical office, and her recommendations for other companies transitioning back to a central location.

April 27, 2020

Making the Most of Legal Metrics

I spoke with David Cunningham, the chief information officer at Winston & Strawn in Houston. He is leading the Legal Metrics initiative, which is an industry-wide group designing a solution to understand and visualize legal operations metrics. We discussed the genesis of the initiative, how metrics can change behavior, and ways that Legal Metrics will help law firms, law departments, other legal organizations.

February 27, 2020

The Rise of Contract Analytics

I spoke with Jim Wagner, the president of Seal Software, a leader in enterprise contract analytics. We discussed his role at Seal Software, whether artificial intelligence has come of age for contract review, the demand for contract analytics software, what should potential users of contract analytics software should recognize before leveraging this technology, the biggest surprise in the legal profession’s journey toward digital transformation, and where the sector is headed.

February 12, 2020

Legalweek 2020 Mixtape

During Legalweek, I had the privilege of interviewing an array of legal industry leaders about issues ranging from machine learning and hybrid e-discovery to practical innovation and the business of law. This is a mixtape of their perspectives.

February 3, 2020

Change Management and AI Adoption in 2020

I spoke with Jonah Paransky, the executive vice president and general manager of Wolters Kluwer ELM Solutions. We discussed how customers are leveraging ELM Solutions, their appetite for artificial intelligence, how AI aligns with legal operations, and lessons about how legal teams should apply AI.

12 3 4 5

Video

Audio

Twitter Updates

Archives

Links

test