August 15th, 2011 → 7:26 am @ Ari Kaplan
I have been a fan of Lawline.com and its CEO, David Schnurman, for many years. He is always striving to build a better product by cultivating a culture that imbues it with passion. This ode to his commitment made me smile, but also prompts the viewer to ask how (if) your employees would pay tribute in the same way.
August 12th, 2011 → 7:25 am @ Ari Kaplan
A colleague of mine recently let me know about Brandon Nolte‘s free Android App called Phone Tracks. The application is designed to help the user stay connected to five contacts via telephone on a consistent basis. After selecting a contact and how frequently you plan to call, Phone Tracks lets you know how long it has been since your last 2-minute conversation with that individual via color-coded notification. It is an interesting way to leverage technology to build relationships. Let me know what you think.
August 10th, 2011 → 4:49 pm @ Ari Kaplan
With the stock market on everyone’s mind, it seems appropriate to share the insights of an industry expert on securities. During my recent visit to Boston, I had the chance to interview Gary Levine, the talented founder and CEO of Two Step Software, which makes Corporate Focus. The tool provides legal and finance professionals greater insight into their corporate transactions from start-up to exit. Technology has transformed the nature of this type of record-keeping and Levine characterizes that shift in our discussion below:
August 5th, 2011 → 7:34 am @ Ari Kaplan
ZocDoc is a free service that allows patients to book appointments with their doctors online. Great idea, no? Started in September of 2007 to help people find and make dentist appointments in New York City, it now offers primary care, dermatologist, eye-doctor, ENT, orthopedist, OB/GYN, allergist, podiatrist, cardiologist, pediatrician, radiologist and psychiatrist appointments in New York, Los Angeles, Chicago, Dallas, Philadelphia, Houston, Washington, DC, Atlanta and San Francisco. It was reinventing medicine then and now with its recent $50 million round of funding, it is sure to completely transform the industry.
Like ZocDoc, Minneapolis-based Zipnosis, a digital diagnosis company that provides an online diagnosis and triage for minor health conditions, is rethinking the professional practice. When I profiled the company for Reinventing Professional Services in late 2010, it was piloting its service in Minnesota, but just a few months late they are available in Washington, Colorado and Pennsylvania, with expectations that more states will participate in the near future. I had a chance to interview Jon Pearce, the company’s CEO, and he shares his thoughts on the genesis of the Zipnosis, its mission and the evolution of medicine.
August 3rd, 2011 → 7:38 am @ Ari Kaplan
Their thought leadership adds to the transformation of the entire industry. I had the chance to speak with e-discovery authority Gabe Acevedo of Gabe’s Guide during the BigHand tour, who shared his thoughts about that evolution in the interview below. “E-Discovery is an industry that is constantly reinventing itself,” he says highlighting that the key theme of 2011 is predictive coding, which he describes as Watson-like in its impact on document review.
July 29th, 2011 → 7:14 am @ Ari Kaplan
I have been talking about reinvention in professional services since early June, when the BigHand tour started and Wiley released Reinventing Professional Services: Building Your Business in the Digital Marketplace, but it is not just lawyers, accountants, doctors, architects, consultants, and similar providers of sophisticated services that are experiencing an industry-wide transformation. This article — Dealerships spruce up: Cappuccino while you wait? by Tom Krisher – about the auto industry caught my attention because it reflects the universal nature of recreation and realignment in modern business.
July 28th, 2011 → 7:12 am @ Ari Kaplan
In March of 2010, my then-seven-year-old son and I went to the Agora Gallery in Manhattan, where famed Lego artist Nathan Sawaya, a former associate with Winston & Strawn, was exhibiting his extraordinary work. Nathan generously joined us to give my son a personal tour, answer his questions, and review a Lego creation my son had made just for the visit.
I saw the video profile below on Yahoo! last night and had to share it. Nathan is the ultimate reinventor and his story amazes me every time I hear it (I had the chance to interview him for this article in Total Balance magazine). As powerful as his story is, when you experience his work in person, you realize how remarkably talented he is. I am sure that his current tour in Australia will be as successful as his U.S. showcase.
July 27th, 2011 → 11:50 am @ Ari Kaplan
David Snow, ALM’s editorial director for technology, shared a great recap of Corporate Counsel magazine’s annual Survey of In-House Technology in- Small Surprises in the 2011 In-House Tech Survey. He notes that in addition to providing insights on mobile security policies and cloud computing, the survey highlights variable success with requiring law firms to use e-billing systems selected by their clients to organize bills, reduce confusion or human error, and realize immediate savings. It seems like a clear road toward greater efficiency, but Snow reports that only 35 percent of the companies surveyed require e-billing, citing law firm objections to paying vendor fees.
I had a second opportunity to speak with Jay Shepherd, the visionary founder of Prefix, LLC, while on the BigHand reinvention tour in June (our first interaction was in connection with this research report: The Evolution of the Legal Profession: A Conversation with the Legal Community’s Thought Leaders on the Front Lines of an Industry in Transition, sponsored by DiscoverReady). He discusses the reinvention of billing in profession services below:
July 25th, 2011 → 7:30 am @ Ari Kaplan
Fulbright & Jaworski partners, Mark Anthony Kadzielski and Jee-Young Kim, both based in Los Angeles, issued a briefing – “New Telemedicine Rule: Practicalities and Pitfalls” – about a new rule governing telemedicine credentialing and privileging that became effective earlier this month. They note that the Centers for Medicare and Medicaid Services defines telemedicine as the “provision of clinical services to patients by practitioners from a distance via electronic communications.”
It is in many ways the essence of reinvention.
The goals of the new rule include many of the same elements that a variety of industries are focusing on for their constituents:
I had the opportunity to interview Dr. Gabriel Pivawer of Edison Imaging Associates, PA in Edison, NJ for Reinventing Professional Services. During our conversation, he discussed a key trend in teleradiology, which you are welcome to listen to below —
July 22nd, 2011 → 7:33 am @ Ari Kaplan
Reinvention is everywhere. I found this article – Progressive Uses New Driver-Focused Technology To Determine Insurance Rates – by Malia Wollan from Fast Company particularly compelling (privacy concerns aside). It profiles Progressive CEO, Glenn Renwick, and the company’s new Snapshot tool, which monitors miles driven, as well as braking, acceleration and speed over a six-month period in an effort to price based on individual behavior than general population statistics. I have included a video discussing Snapshot below: