I spoke with Chuck Cole, the director of client engagement for Lucid IQ, the maker of CaseManagerPro, at the 2017 ILTA Conference. We discussed how developing a conversation with users can enhance their experience with technology.
I spoke with Richard Spies, the president and CEO of Lucid IQ, the maker of CaseManagerPro, which is a case and matter management system used by law firms and corporate legal departments nationwide. We discussed the genesis of CaseManagerPro, how firms and corporate law departments are systematizing their approach to complex matters, and the need for readily available information to increase performance.
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