COO – Reinventing Professional Services by Ari Kaplan

Articles Tagged with: COO

June 23, 2023

New Report on Dynamic Leadership, Rapid Growth, and Increased Profitability in a Post-Pandemic Era

I spoke with Lydia Flocchini, the Chief Marketing Officer at SurePoint Technologies, Debbie Foster, the CEO at Affinity Consulting, and Laura Wenzel, the Global Director of Product Marketing at iManage. We discussed the new report that the three companies have just released – Dynamic Leadership, Rapid Growth, and Increased Profitability in a Post-Pandemic Era: Insights on Navigating Digital Transformation in the Modern Law Firm – based on interviews with 18 chief operating officers, 10 executive directors, one chief executive officer, and one chief administrative officer at midsize law firms.

March 30, 2023

Legalweek Mixtape – Wednesday, March 22, 2023

For this Legalweek mixtape from Wednesday, March 22, 2023, I had the privilege of speaking with Ian Campbell, CMO of iCONECT, Jessica Robinson, VP of Operations at Casepoint, James Lasson, VP of Marketing at Casepoint, Jamie Berry, President of Evolver, Tim Pullan, CEO of ThoughtRiver, Raymond Blijd, Founder of Legalcomplex, and Matt Patel, COO of Malbek.

February 2, 2023

Leveraging Technology to Accelerate the Delivery of Legal Services

I spoke with Valentin Feklistov and Alexander Bitskov, the CEO and COO, respectively, of Legid, a platform that facilitates access to legal advice online. We discussed the genesis of Legid, the most common questions consumers ask lawyers in the Legid network, and how the platform is impacting the availability and delivery of legal services.

June 21, 2022

Applying Business Principles and Legal Tech to Providing Humanitarian Aid to Ukraine

I spoke with Jeroen Plink, the COO of the LegalTech Hub, and Jeroen Ketting, the founder and CEO of the Lighthouse Group, a provider of management and trade support to Western companies doing business in Russia and Ukraine. We discussed how a legal tech background can empower humanitarian work worldwide, best practices for adapting business knowledge and logistics expertise to support the community, and how the legal tech community can support the Lifeline Ukraine initiative.

March 2, 2022

Enhancing the Value of Practice Management Technology

I spoke with Chris Cartrett and Raphael Shure, the CEO and COO, respectively, for Aderant, a developer of practice management software for legal professionals. We discussed why legal teams are increasingly focused on leveraging technology for practice management, how the pandemic impacted the way law firm leaders manage their teams and operations, Aderant’s acquisition of American LegalNet, and the most promising areas of legal in 2022.

August 30, 2021

How Corporate Finance and Corporate Legal Professionals Can Collaborate More Effectively

I spoke with David Perla, the co-chief operating officer at Burford Capital, a leading provider of capital to the legal market. We discussed Burford’s 2021 Legal Asset Report, why it is important to talk to chief financial officers about legal assets, how CFO’s view affirmative recovery and legal cost management programs, and how corporate finance and corporate legal can collaborate more effectively.

October 10, 2019

NYU Law and the Impact of Innovation

I spoke with Felicity Conrad, the co-founder & CEO of Paladin, a software platform that empowers pro bono activities in law firms, Christian Lang, the head of strategy at Reynen Court, a secure platform for law firms and corporate legal departments to adopt and manage their software, and Anna McGrane, the co-founder and COO of PacerPro, a system that simplifies access to Pacer, the online federal court filings system. We discussed New York University Law School’s series on legal technology, including its upcoming program on October 15, 2019.

January 26, 2017

The Promise of Project Management for Litigation Support

I spoke with Chris Chalstrom, Brandon Ward, and Ben Legatt, the founders of Sadie Blue Software, the maker of Agility Blue, a project management tool for the legal profession.We discussed the genesis of Sadie Blue Software, the problems that Agility Blue solves, why project management has become so important in efficiently managing legal projects, and how the development of tools like Agility Blue reflect where the legal market is headed in 2017, among other topics.

December 19, 2016

Industry Leaders Discuss Where the Legal Field is Headed in 2017

I spoke with a panel of industry leaders in a virtual roundtable about where the legal field is headed and asked for their advice on navigating prospective 2017 challenges. The participants include:

Laura Broomell, COO of Greene Espel, and president of the Association of Legal Administrators
Ray English, Assistant Dean for the Office of Career and Employment Services at Sandra Day O’Connor College of Law at Arizona State University
Jordan Furlong, principal, Law21
Tony Gomes, SVP and General Counsel, Citrix Systems
Bill Henderson, Professor of Law, Indiana University Maurer School of Law
Kate Holmes, managing director, FTI Technology
Joshua Rothman, partner, Fitzpatrick, Cella, Harper & Scinto

From cybersecurity and global policy uncertainty to changes in the selection of outside counsel and career services aligning with admissions, descriptions of a destabilizing market were tempered with a recognition of the opportunities ahead.

Listen to our discussion below:

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