I spoke with Jason Noble, the Co-Founder and Chief of Product Strategy at ikaun, an experience management platform, powered by artificial intelligence. We discussed how law firm marketing and business development professionals should incorporate generative AI into their operations, ways to approach security and privacy when using generative AI, and the opportunities for generative AI to improve the outcomes and reduce the work of marketing and BD leaders.
I spoke with Billy Scott, General Manager of the Virginia Hotel and Cottages in Cape May, New Jersey. We discussed the secret to maintaining the highest level of client service, adapting to changing customer preferences, and encouraging team members to collectively support a common mission, and how the travel experience is evolving.
I spoke with Anthony Davies, the Chief Revenue Officer and a Senior Partner at Forrest Solutions, an onsite outsourcing, flexible staffing, and alternative legal services provider. We discussed how law firms are preparing for a return to the office, how they are creating an ideal workplace experience, and ways that the workplace is evolving.
I spoke with Maya Markovich, the justice tech executive in residence at Village Capital, and the executive director of the Justice Technology Association. We discussed the mission of the Justice Technology Association, the problems that justice tech aims to address, how her experience with NextLaw Labs has helped to shape her approach, and where justice tech is headed.
I spoke with John Tredennick, the founder and CEO of Merlin Search Technologies, a developer of cloud-based search applications. We discussed the genesis of Merlin Search Technologies, how his experience as a large law firm partner and CEO of Catalyst has helped shape Merlin’s mission, the matters for which search technology is best suited, how legal technology is evolving beyond legal, and advice for legal tech entrepreneurs.
I spoke with Raymond Millien, the new CEO of Harness, Dickey & Pierce, an intellectual property boutique with four offices and headquarters in suburban Detroit. We discussed how in-house experience can help law firm leaders, techniques for understanding and connecting with clients in a remote environment, changing client expectations, and how law firms with a specific focus can maintain their competitive advantage in a shifting legal landscape.
I spoke with Jackie Schafer, the founder of Clearbrief, a platform that uses AI to improve the accuracy of legal writing and the experience of the reader. We discussed how Clearbrief works, the technology behind Clearbrief, how this software is impacting the legal profession, and how this technology could change the way law schools teach legal writing.
I spoke with Tony Donofrio, the chief technology officer for Veritext Legal Solutions, a company that provides deposition and litigation support solutions. We discussed pre-pandemic impressions of remote depositions, challenges that legal professionals needed to overcome when conducting remote depositions early in the pandemic, the experience between remote and in-person proceedings, and where the sector is headed.