Reinventing the Summer Vacation
I spoke with Diogo Fonseca e Silva and Cristóvão Silva, the Hotel Manager and Customer Experience Manager, respectively, for the Grand Real Villa Italia Hotel & Spa in Cascais, Portugal. We discussed the elements of a unique vacation, what people want in a resort, why one might want to choose Portugal, and how technology has changed the vacation experience, among other topics.
Listen to our interview below: