I spoke with Anna McGrane, the chief operating officer and co-founder of PacerPro, a legal software service that improves access to PACER, and Joshua Fireman, the founder of Fireman & Company, a knowledge management and technology consultancy. We discussed Fireman & Co’s white paper: Knowledge Management With PacerPro, how theĀ use of PACER data aligns with knowledge management improvements at law firms, and ways that the pandemic has impacted KM initiatives at law firms.