The introduction of Reinventing Professional Services is called “The Rise of the White Collar Hustler and Your Path to Practical Innovation.”  The term ‘hustler’ is meant to characterize an individual, who is proactive, creative and enthusiastic.  I had the opportunity to discuss success traits of white-collar hustlers with Priya David Clemens and Paul Sloan on BNET.  Feel free to watch our discussion below.  You are also welcome to download a PDF of the first chapter of Reinventing Professional Services — “Finding Your Way in a More Informal, Instant World” by clicking on the link.