Reimagining the Law Firm Business Model with Innovative Programs and Services
The Factors That Make Law Firm Mergers Successful
I spoke with Rob Millard, the Director of Cambridge Strategy Group, who advises law firms and similar businesses. We discussed his research focused on the drivers of success across 73 large US and UK law firm mergers that took place between 2002 and 2017, how to measure the success of law firm mergers, and lessons for growth-oriented law firm leaders.
Measuring the Success of an E-Discovery Project
I spoke with Vinny Liu, a project manager at Level Legal, a provider of e-discovery managed services. We discussed how to measure the success of an e-discovery project, best practices for managing an e-discovery project cost-effectively while maintaining quality and completeness, and the role of artificial intelligence in e-discovery.
Balancing a Return to the Office Full-Time and Working in a Hybrid Manner
The Link Between CRM and Law Firm Success
I spoke with Chris Fritsch, a CRM Success Consultant and the Founder of CLIENTSFirst Consulting, a CRM and Data Quality Success consulting firm. We discussed why CRM is important for a law firm’s success, how the evolution of CRM and marketing technology has affected the way law firms network and develop business, CRM options for smaller to midsize firms, and upcoming advancements in CRM.
Law Firm Leadership and the Lemonade Conference
Driving Law Department Transformation Through Legal Operations
I spoke with Mike Haven, the Head of Legal Operations at Intel and the President of the Corporate Legal Operations Consortium. We discussed how the legal operations sector has evolved over the past decade, where legal operations leaders see opportunities in the current market, the success of the 2022 CLOC Global Institute, and where the legal operations sector is headed.
The Difference Between Legal Advice and Legal Coaching
I spoke with Scott Reib, an attorney for business owners, entrepreneurs, coaches, and providers of professional services. We discussed the firm’s Access legal services subscription, the difference between legal advice and legal coaching, how lawyers can support the success of a client’s business, and how the pandemic impacted the way that businesses approach transactions remotely.
Sustaining Law Firm Growth and Profitability in 2022
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