I spoke with Jeffrey Roach, president of Encoretech, a learning & development organization delivering technology training to the legal and corporate communities.

We discussed Encoretech’s Training-as-a-Service initiative (a finalist for ILTA’s Innovative Solution Provider of the Year award), innovative ways that law firms are providing technology training and gauging proficiency, the trajectory of the trend of issuing technology certifications and assessments to help law firms support their technical skills, and the company’s plans for the upcoming ILTA conference, among other topics.

Listen to our interview below: